💡 Clinical FAQ Database
Frequently Asked Questions
Read verified medical and logistical answers unique to our contact protocols.
Our flagship Vellore center is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 2:00 PM for urgent and inpatient cases.
Our Vellore center is located 15 minutes away from the Katpadi Junction railway station, making it highly accessible for both local and out-of-town patients.
Yes, we provide 24/7 phone assistance for emergency mobility assessments, stroke triage consultations, and urgent home-visit scheduling at +91 97878 02818.
You can request a tele-rehab appointment on our Contact page. Our staff will coordinate a secure Zoom or WhatsApp video call link for a senior therapist review.
All online appointment and contact inquiries are processed and confirmed by our clinical team within 2 hours of submission.
Yes, we arrange direct airport or hospital pickup from Chennai or Bengaluru airports for registered international patients visiting our Vellore center.
Absolutely. You can upload digital copies of your reports via our WhatsApp chat link or email them to reports@rkwellness.in for a free pre-assessment review.
Yes, our flagship center features dedicated wheelchair-accessible parking spaces and ramp access for comfortable patient boarding and alighting.
You can cancel or reschedule up to 12 hours before your scheduled session without any charge by calling our reception.
For any billing queries, document requests, or insurance claim paperwork, please contact our billing team directly at finance@rkwellness.in.